We have never been dissatisfied the help of its provider or goods offered.
I love TJC and I constantly see their…
I really like TJC and that I always get a hold of her Support Service extremely nice and helpful. I also like the presenters because they brighten up my time once I watch the Chanel. I’ve recently bought some beautiful Leighton Denny goods. The hand-wash and lotion have made my personal palms truly soft and smells devine.
There Is lots of issues with your…
There is countless difficulties with your site, rendering it near on impractical to bid in the ?1 deals. While I called CS they only say there are no trouble. It has become happening for each week now. Additionally there are a great number of delays obtaining my orders around for distribution, and sales being split up and being sent on various dates that makes it hard to continue on track from what We have was given and the thing I have not.Other than that for the most part Im happy with products.
Incorrect item sent
My personal lover ordered me the Opatra Synergy Set in flower, on 28/08/21. The guy offered they if you ask me 2 weeks in the past. We opened it a few days ago as well as being maybe not the set in rose and there are no protective covers on the three products. We contacted support service last night and I also cannot return the set even as we experienced they a lot more than 1 month. Moreover it states throughout the receipt there had been free of charge restoration shedding solution which we failed to receive. I will be moving my problems onto investments expectations on Monday.
Excuse After Justification
I ordered regarding the eighteenth September and still have not got my personal items. The most recent reason is due to a technical mistake, last months was actually due to staff members isolating. We have delivered lots of information and calls.Each times I am informed it has been resolved! You will find the TJC plus which makes sure a 2 time fast shipment, it doesn’t promise everything, my earlier purchase got more 2 weeks. Escape, it’s really perhaps not really worth the hassle!
I will be really sorry that you definitely have not obtained your own product. Your definitely needs was given they by now. Im thus sorry.
The problem happens to be escalated towards handling of the factory and that I have actually requested urgent dispatch associated with the products.
Best wishes,CraigTJC – Customer Care
Purchased a child’s money box on 28th…
Bought a child’s money box on 28th September and now have maybe not received they however, not happy
Thank you so much for your assessment.
It is quite discouraging to understand you’ve not got your own object. I can see that it absolutely was dispatched regarding seventh October.
An associate associated with the Resolutions personnel shall be working out for you because of this order soon.
Best wishes,CraigTJC – Customer Care
Eliminate at completely all bills
About yesterday we located your order for a band and bracelet from TJC. I got myself these as a final instant personal gift.
The day following the purchase had been stuck on “being processed” in software thus I sent TJC a contact to inquire about for an up-date as I decided on fast distribution and taken care of it.
Around an hour later on Ben responded with, i am examining your order today and that I’ll maintain touch soon. Another 2 the past without an update from Ben’s past e-mail. Therefore I emailed them ONCE MORE. This time I got a reply over 24 hours later to say, sorry but we cannot get a hold of an order under the purchase quantity you’ve got supplied.
Then I delivered another e-mail frantically to Ben saying TJC took the funds regarding my personal lender. I would like the merchandise or a refund or i will be contacting my personal lender.
Another 24 hours later Ben replies again. This time he states they have located your order but due to a technical error with TJC the transaction hasn’t been invoiced. Then he explained that cost hadn’t read to TJC and was still pending using datingmentor.org/idaho my lender. He assured me personally that the purchase had not reached TJC and also in 5 to 7 business days the funds would apparently end up being returned to my personal levels. We checked the TJC software additionally the purchase got vanished from my order background.
Most disappointed and today panic ed that i’dnot have the gifts eventually I bought the same items once more from TJC profile on Amazon with fully guaranteed best distribution.
These things appeared a single day after.
Off interest we exposed my TJC levels in order to see if the original order have reappeared and showed as terminated. Once I eliminated into my personal purchase history to my personal shock the transaction have reappeared nowadays revealed as dispatched.
I emailed TJC over and over repeatedly Ben replied 35 days afterwards. The guy mentioned that the transaction got now come dispatched and would get to my house within 24 hours.
Absolutely outrageous customer service and I also are in possession of 2 of the same bracelets and 2 of the identical bands.
I now have the trouble when trying to return another purchase through Amazon getting a reimbursement.
P.S the bracelet that we bought from TJC on Amazon got the very same bracelet as I bought regarding TJC internet site. But on Amazon bracelet the gems include half the size and style because the jewel rocks about one I originally ordered from TJC. This leads us to think that the product quality is not reliable.